We’d love to hear from you! Whether you have a question, need support, or just want to share your thoughts about BOBA’s adventures, we’re here to help.
Contact Information
Business Name: Tales On Trails Books
Email: admin@talesontrailsbooks.com
Location: Nepean, ON, Canada
How Can We Help You?
Customer Support
Need help with your order?
- Didn’t receive your download link
- Having trouble accessing your eBook
- Need your download link resent
- Technical issues with the PDF file
Email us at: admin@talesontrailsbooks.com
Response Time: Within 24 hours (usually much faster!)
Product Questions
Have questions about our BOBA stories?
- Which book is right for my child’s age?
- What values does each story teach?
- Are the stories appropriate for my child?
- Do you have books about [specific topic]?
We’re happy to help you choose the perfect BOBA adventure!
Email: admin@talesontrailsbooks.com
Bulk Orders & Educators
Are you a:
- Teacher or educator
- Daycare or preschool
- Library
- Parent group or organization
Contact us for information about bulk purchases or educational licensing.
Email: admin@talesontrailsbooks.com
Feedback & Suggestions
We love hearing from parents and kids!
Did your child enjoy a BOBA story?
Do you have suggestions for future adventures?
Want to share what value your child learned?
Your feedback helps us create better stories!
Email: admin@talesontrailsbooks.com
Collaboration & Partnerships
Interested in:
- Featuring BOBA in your publication
- Collaborative projects
- Media inquiries
- Partnership opportunities
Please reach out to: admin@talesontrailsbooks.com
Follow BOBA’s Adventures
Stay connected with BOBA on social media for:
- Daily stories and parenting tips
- New book announcements
- Exclusive content and behind-the-scenes
- Community discussions
Facebook: facebook.com/TalesOnTrailsStories
Instagram: @talesontrailsstories
YouTube: @TalesOnTrailsChannel
TikTok: @talesontrailsstories
Pinterest: @TalesOnTrailsStories
Frequently Asked Questions
Before reaching out, you might find answers in our:
These pages answer common questions about orders, delivery, and our digital products.
Business Hours
We respond to emails:
Monday – Friday: 9:00 AM – 5:00 PM EST
Weekends: Limited availability
We aim to respond to all inquiries within 24 hours during business days.
What to Include in Your Email
To help us assist you quickly, please include:
- Your order number (if applicable)
- The email address used for your purchase
- A clear description of your question or issue
- Any relevant screenshots (for technical problems)
Technical Support Tips
Before contacting us about download issues:
- ✓ Check your spam/junk folder
- ✓ Verify the email address you used for purchase
- ✓ Try a different web browser
- ✓ Ensure you have a PDF reader installed
- ✓ Check that your download link hasn’t expired (valid 30 days)
Still having trouble? We’re here to help!
Email: admin@talesontrailsbooks.com
Report a Problem
Encountered a website issue?
Found a broken link?
Noticed an error in a product?
Please let us know! We appreciate your help in improving our site.
Email: admin@talesontrailsbooks.com
Privacy & Security
Your privacy is important to us. All communications are kept confidential and secure.
We will never:
- Share your personal information
- Send spam
- Use your email for unauthorized purposes
Read our full Privacy Policy for details.
Thank You!
Thank you for choosing Tales On Trails Books and joining BOBA on heartwarming adventures that teach kindness, honesty, sharing, and friendship.
We look forward to hearing from you!
Quick Contact
Email: admin@talesontrailsbooks.com
Expected Response: Within 24 hours
Location: Nepean, ON, Canada
For the fastest response, please email us directly. We read every message and respond personally!
© 2026 Tales On Trails Books – Delightful Stories That Teach Big Values